Privacy Policy & Cookies

Introduction

This VISANEX LIMITED Privacy Policy (referred to as the “Privacy Policy”) covers all payment products, services, and their additional features (collectively called offered by VISANEX LIMITED (“We” or “Visanex”).

If a particular product has its own dedicated privacy rules or clauses, those take priority. For anything not addressed there, this general Privacy Policy applies.

Contact details for VISANEX LIMITED:
Customer support line: gk@visanex.io
Official site: https://visanex.io/

VISANEX LIMITED (“we”, “us”, “our”) prioritizes safeguarding your privacy. This document details how we gather, handle, and secure your personal details. As a licensed Money Service Operator in Hong Kong under Customs and Excise Department oversight, we fully align with Hong Kong’s Personal Data (Privacy) Ordinance (DPDO) and the EU’s General Data Protection Regulation (GDPR).

This Privacy Policy clarifies key points like:

• Your legal rights
• Our methods for collecting your personal data
• Use of cookies and tracking tools
• Data storage and security practices
• Purposes for using your information
• Sharing your data with others
• Situations allowing processing without consent
• Protecting minors’ interests
• Policy update procedures
• How to get in touch with us

Your Rights

DPDO and GDPR grant you key protections, such as:

• Access to your personal data
• Correcting any inaccurate details
• Deleting your personal data (“right to be forgotten”)
• Objecting to data processing
• Limiting how we process your data
• Portability of your data to other services

How We Collect Your Personal Information

We gather info you share directly via our services, app signups, or support chats. We also pick up details automatically through network logs, emails, cookies, and comparable tech.

How We Use Cookies and Other Similar Technologies

Cookies and tracking tools help monitor site activity and store basic session data — these are tiny files often holding unique anonymous IDs.  You can set your browser to block all cookies or get alerts before they drop.

How We Store and Protect Your Personal Information

Your data lives on protected servers with top-tier safeguards against unauthorized access, leaks, alterations, or deletion. We follow DPDO and GDPR-mandated security protocols rigorously.

How We Use Your Personal Information

We leverage your data to deliver and enhance services, handle payments, meet legal/regulatory demands, and support customer care.

How We Provide Your Personal Information

We might pass data to our subsidiaries, partners, or vetted third-party vendors strictly for policy-stated needs. They all sign on to confidentiality and comply with data protection standards.

Circumstances Where Personal Information Could Be Processed Without Your Consent

Sometimes law requires or allows processing sans consent — think legal compliance, fraud prevention, or securing networks/info systems.

How We Protect the Rights and Interests of Minors

We never target or collect data from under-18s knowingly. Spotting minor info? We delete it fast and shut down the account.

How We Update This Privacy Policy

Updates happen as needed; we’ll post the fresh version here and alert you via email or bold onsite notice before it kicks in.

How to Contact Us

Questions on this Privacy Policy? Hit us up at:
Email: gk@visanex.io